SOCIAL RESPONSIBILITY POLICY - SA8000 

COMMITMENT OF MANAGEMENT

VIGILPOL recognises the ethical values of respect for human rights as a central role in the company strategy.

Citizens and the community, increasingly aware of the need to respect fundamental human values, want to know not only the level of service quality but also the manner in which it is provided and the related social cost in terms of ethical, environmental, health and safety factors.

In view of these aspects and the social value of the services provided, VIGILPOL intends to support human values and adopt socially responsible behaviour, managing its business correctly and with attention to the expectations of all interested parties. To pursue this objective, the commitment is aimed at the continuous improvement of all aspects related to social responsibility.

The primary goal of VIGILPOL is to achieve complete and continuous Customer satisfaction, which is the only way to entrepreneurial success and the development of its activities.

However, this development must take place in a compatible manner so that, in addition to maintaining high quality standards and achieving adequate levels of health and safety for personnel, environmental protection must also be considered.

The Management of VIGILPOL therefore intends to pursue a modern integrated management of Quality, Environment, Safety and Social Responsibility aiming at optimising the resources and means employed, in order to ensure:

• Full customer satisfaction
• Excellence in terms of efficiency, performance, reliability, price, service and image
• Continuous improvement of business processes, related environmental and safety aspects
• Compliance with all applicable regulations regarding environmental protection, workplace safety, and workers’ rights
• Respect for the principles contained in the ILO Conventions, the Universal Declaration of Human Rights, the United Nations Convention on the Rights of the Child, and the United Nations Convention on the Elimination of All Forms of Discrimination against Women
• Reduction and, if possible, elimination of all risk factors related to the activities carried out
• Absolute gender equality
• Compliance with collective labour agreements and company supplementary agreements
• Pursuit of an open and collaborative dialogue with interested parties in full respect of the spirit of cooperation and human solidarity

To implement the Policy, VIGILPOL constantly promotes and develops the following activities:

• Training, awareness-raising, consultation, and involvement of all personnel on Environmental, Safety, Quality, and Social Responsibility issues
• Dissemination of information at all levels
• Implementation of an Integrated Management System for Quality, Environment, Safety, and Social Responsibility in compliance with UNI EN ISO 9001, UNI EN ISO 14001, UNI EN ISO 45001, and SA 8000 standards, and its adaptation in line with market evolution, legislative framework, and internal processes
• Definition and application of environmental protection policies towards the interested parties
• Involvement of interested parties in policies for safeguarding human rights and continuous monitoring of critical situations
• Definition of performance indicators related to activities with significant impacts and risks, and related objectives and targets
• Establishment of an open dialogue with interested parties through the communication of all necessary information to evaluate and understand the aspects of Social Responsibility

OBJECTIVES

The objective identified by VIGILPOL in terms of social responsibility is an ethically correct personnel management that respects workers' rights, rejecting discrimination, coercion, and exploitation.

To achieve these objectives, VIGILPOL is committed to applying the requirements of the SA8000:2014 standard.

The Management of VIGILPOL is committed to providing the necessary resources and organisational efforts.

These objectives are achievable only through the complete, unconditional, and continuous commitment of everyone.